Shipping policy

ORDER PROCESSING:
Please allow 2-5 business days to process your order. Expect an email within 24-48 hours to let you know your order is on the way!

FLAT RATE SHIPPING:
Orders are generally shipped within 24-48 hours using USPS. A flat rate shipping fee applies to orders shipping outside of our local region. We do not ship outside of the United States at this time.

DOMESTIC SHIPPING RATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout. We offer free shipping for orders over $75.00.

REFUNDS, RETURNS AND EXCHANGES:
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at mylamateo.designs@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at mylamateo.designs@gmail.com.